FAQs

For a secure and seamless payment process, we utilize Shopify Payments powered by Shopify. Your payment is safeguarded, allowing you to shop with confidence.

To redeem a promo code, simply input it in the "Discount Code" field during the checkout process. Make sure it's correct before you finalize your order, as it may not be possible to apply it after completing the checkout.

Absolutely! Once your order has been dispatched, you'll receive tracking information via email. This will allow you to follow your order's journey until it arrives at your location. Track Your Order

If you have questions about your order, our dedicated support team is here to help. Please contact us at Support@MTGHub.shop. For a quicker resolution, include your email and order number.

To modify or cancel your order, please get in touch with Customer Service at Support@MTGHub.shop. We will do our best to accommodate your request. Please note that cancellations may not be possible once the item is shipped. For more details, refer to our Refund and Return Policy.

If you are experiencing delays or issues with receiving your order, please first reach out to the carrier to confirm the delivery address. Additionally, providing your phone number may assist in speeding up a claim to locate your package, usually within a week.

Once your return is approved, monitor the return tracking number. After the item is received at our facility, we will process your refund promptly within 2-3 business days.

Assembly instructions for products that require it are provided in the packaging. If you need further assistance, reach out to our customer service at Support@MTGHub.shop, and we can supply the online instructions for your item.